Seasonal Fulfillment and Receiving Support Associate, Culver City Center
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you will support store operations, maintain inventory accuracy, and help provide a smooth customer experience. Duties include receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; and monitoring alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time. You will help keep the stockroom and sales floor running efficiently and interact with customers by greeting them, resolving issues, and delivering orders with care. The role also includes preparing the store for the day, reviewing goals and product promotions, tagging items, organizing the stockroom, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Colleagues share Loyalty program benefits, complete orders, and organize the stockroom at the end of the day. Teamwork, customer service, attention to detail, and operational excellence contribute to customer satisfaction and store performance. Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, along with regular, dependable attendance and punctuality.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities, work independently, and contribute to a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain an organized stockroom.
- Pick, pack, and retrieve orders from back-of-house storage, monitor alerts, and complete BOPS orders on time.
- Deliver customer orders curbside and provide helpful customer interactions, including greeting customers and resolving issues.
- Prepare the store for success by reviewing goals, learning about products and promotions, and supporting daily operations.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share Loyalty program benefits and help customers with their needs.
- Complete orders and organize the stockroom at the end of the day to prepare the team for the next day.
- Collaborate with colleagues and contribute to customer satisfaction and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
