Seasonal Fulfillment and Receiving Support Associate, Culver City Center

Macy's•Culver City, CA

13h•$17 - $21•Onsite

About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Responsibilities include receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts to complete Buy Online Pickup In-Store (BOPS) orders on time; and keeping the stockroom and sales floor efficient. The role also includes customer interactions such as greeting shoppers, resolving issues, and delivering orders with care. Your attention to detail, teamwork, and commitment to operational excellence contribute to customer satisfaction and store performance. Colleagues prepare for the day by reviewing goals, learning about products and promotions, and getting the store ready. They receive and tag merchandise, organize the stockroom, help customers, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. They complete orders, share loyalty program benefits, thank customers, organize the stockroom, and help prepare the team for the next day. The position emphasizes collaboration, hospitality, continuous improvement, and achieving sales and store goals. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Receive, tag, and organize merchandise and maintain an orderly stockroom.
Pick, pack, and retrieve orders from back-of-house storage, deliver orders curbside, and monitor alerts to complete BOPS orders on time.
Maintain inventory accuracy and support efficient stockroom and sales-floor operations.
Greet customers, listen to their needs, resolve issues, and provide helpful service during in-store and curbside interactions.
Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
Review goals and learn about products and promotions in preparation for the day.
Share loyalty program benefits, ensure customers have what they need, and provide a sincere thank-you.
Complete orders, organize the stockroom, and prepare the team for the next day.
Collaborate with colleagues, pursue continuous improvement, and contribute to sales and store goals.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice