Retail Receiving Support Associate, Culver City Center - Part Time
About The Position
As a Receiving Colleague, also known as a Back of House colleague, this role supports store operations, inventory accuracy, and a smooth customer experience. Duties include receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time; and helping maintain efficient stockroom and sales-floor operations. The role also involves greeting customers, resolving issues, and delivering orders with care. Colleagues contribute to customer satisfaction and store performance through attention to detail, teamwork, and operational excellence. Daily work may include reviewing goals and learning about products and promotions; receiving merchandise, tagging items, and organizing the stockroom; greeting and assisting customers and resolving issues; fulfilling orders accurately and on time; recovering the sales floor and fitting rooms; updating signs and pricing; restocking merchandise and supporting merchandise moves; and organizing the stockroom and completing orders at the end of the day. Colleagues support one another through honesty, care, and collaboration, and work to improve, achieve sales goals, and deliver individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, though hours depend on business needs and colleague availability. Schedules include weekend shifts. Availability is expected for days, evenings, weekends, and holidays.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 30 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain stockroom organization.
- Pick, pack, retrieve, and complete customer orders from back-of-house storage.
- Monitor alerts to ensure Buy Online Pickup In-Store orders are ready on time.
- Deliver orders curbside and provide helpful customer interactions.
- Greet customers, listen to their needs, and resolve issues.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Review goals, learn about products and promotions, and contribute to sales goals and store results.
- Collaborate with colleagues and help prepare the store and team for success.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
