Retail Merchandising Support Associate, Culver City Center - Part Time

Macy's•Culver City, CA

5d•Onsite

About The Position

The Retail Merchandising Support Associate, also known as a Merchandising Colleague or Front of House Colleague, helps deliver a seamless and inspiring in-store experience. The role involves moving and placing merchandise, improving the visual appeal of the sales floor, keeping displays organized and shoppable, and ensuring pricing and promotional signage is accurate and current. The associate also welcomes customers, listens to their needs, provides assistance and product guidance, and collaborates with colleagues across departments to support sales and a welcoming store environment. Typical work includes updating mannequins, resetting floor layouts to company directives, recovering the sales floor and fitting rooms, replenishing merchandise, updating signs and pricing, and supporting merchandise moves. Associates help customers learn about loyalty benefits and credit accounts, work toward sales goals, and help reorganize and restock the department at the end of the day. The position requires flexible availability, including days, evenings, weekends, and holidays. Part-time colleagues are typically scheduled 12–24 hours per week; schedules depend on business needs and colleague availability.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to create customer connections, support sales goals, and participate in sales-boosting events.
Ability to foster a welcoming environment and have meaningful conversations with customers and colleagues.
Ability to learn store products and provide guidance based on customers’ needs and product features and choices.
Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
Ability to use point-of-sale technology, digital tools, handheld equipment, and cash registers, including processing transactions.
Ability to work with colleagues at all levels and across departments.
Ability to meet daily sales goal challenges.
Ability to talk, lift, move, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift up to 50 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology needed to perform job functions.

Responsibilities

Move and place merchandise according to merchandising strategies and support merchandise moves.
Maintain attractive, organized, and shoppable sales-floor displays, including updating mannequins and resetting floor layouts to company directives.
Recover the sales floor and fitting rooms, replenish merchandise, and reorganize and restock the department.
Ensure pricing and promotional signage is accurate and up to date.
Greet customers, listen to their needs, offer assistance and product guidance, and create welcoming customer interactions.
Share loyalty program benefits and acquire new customers by opening credit accounts.
Use point-of-sale technology and digital tools to support transactions and the shopping experience.
Collaborate with colleagues across departments to support sales, meet shared goals, and improve the customer experience.
Work toward daily sales goals and participate in sales-boosting events.
Help prepare the department for the next business day.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice