Retail Merchandising Support Associate, Brandon - Part Time

Macy's • Brandon, FL

2d • Onsite

About The Position

The Retail Merchandising Support Associate, also known as a Merchandising or Front of House Colleague, helps deliver a seamless and welcoming in-store experience. The role involves moving and placing merchandise, supporting visual merchandising, maintaining organized and shoppable displays, and keeping prices and promotional signage accurate and up to date. Associates are also a visible presence on the sales floor who greet customers, listen to their needs, and offer assistance.

The associate collaborates with colleagues across departments to support sales, achieve shared goals, and maintain a positive, hospitable environment. Daily work may include updating mannequins and floor layouts, recovering the sales floor and fitting rooms, replenishing merchandise, supporting merchandise moves, restocking, and preparing the department for the next day. Associates are expected to share loyalty program benefits, support sales goals, and help customers complete their shopping experience.

This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. Schedules include weekend shifts; availability is also required for days, evenings, and holidays.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to create connections with customers, foster a welcoming environment, and help achieve sales goals.
• Ability to learn about store products and provide guidance based on customer preferences and product features.
• Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
• Ability to use point-of-sale technology and digital tools, including processing register transactions.
• Ability to work collaboratively with colleagues at all levels and across departments.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift up to 50 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Execute merchandise movement and placement strategies and support needed merchandise moves.
• Support visual merchandising by updating mannequins and resetting floor layouts in line with company directives.
• Maintain clean, organized, appealing, and shoppable sales-floor displays and fitting rooms.
• Keep pricing and promotional signage accurate and up to date.
• Greet customers, listen to their needs, and provide welcoming, thoughtful assistance and product guidance.
• Share loyalty program benefits and acquire new customers by opening credit accounts.
• Use point-of-sale technology and digital tools to support transactions and the shopping experience.
• Replenish and restock merchandise, reorganize departments, and prepare the space for the next day.
• Collaborate with colleagues across departments to support sales goals and improve the customer experience.
• Participate in sales-boosting events and meet daily sales goal challenges.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed