Retail Fulfillment and Receiving Support Associate, Brandon - Part Time

Macy's•Brandon, FL

2d•Onsite

About The Position

The Retail Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, maintains inventory accuracy, and helps deliver a smooth customer experience. The role includes receiving and organizing merchandise, picking and packing orders, processing trailers, retrieving orders from back-of-house storage, and delivering curbside orders. The associate monitors alerts to help complete Buy Online Pickup In-Store orders on time and keeps the stockroom and sales floor running efficiently. They also greet customers, resolve issues, and deliver orders with care. The associate helps prepare the store by receiving merchandise, tagging items, and organizing the stockroom. Throughout the day, they support customers, fulfill orders accurately and on time, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and assist with merchandise moves. The role involves working collaboratively, pursuing sales goals, learning about products and promotions, and contributing to store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and colleague availability. Schedules include weekend shifts; availability for days, evenings, weekends, and holidays is required.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 50 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Receive, organize, and tag merchandise, and maintain an organized stockroom.
Pick, pack, and process orders and trailers.
Retrieve orders from back-of-house storage and deliver them curbside to customers.
Monitor alerts to help ensure Buy Online Pickup In-Store orders are completed on time.
Maintain inventory accuracy and support efficient store operations.
Greet customers, listen to their needs, resolve issues, and provide helpful service.
Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and assist with merchandise moves.
Review goals, learn about products and promotions, and work toward sales goals.
Collaborate with colleagues to support customers and achieve individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice