Seasonal Fulfillment and Receiving Support Associate, Brandon

Macy's • Brandon, FL

4d • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. You receive and organize merchandise, pick, pack, and retrieve orders from back-of-house storage, deliver orders curbside, and monitor alerts to help ensure Buy Online Pickup In-Store (BOPS) orders are ready on time. You also help keep the stockroom and sales floor running efficiently and assist customers by greeting them, resolving issues, and delivering orders with care.

The role includes receiving merchandise, tagging items, organizing the stockroom, fulfilling orders, and supporting merchandise moves. Customer-facing tasks include greeting and assisting shoppers, listening and resolving issues, supporting curbside pickups, sharing loyalty program benefits, and helping customers complete their purchases. Colleagues also recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and help the team prepare for the next day.

Seasonal colleagues are typically scheduled to work 10–20 hours per week, with hours dependent on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays. This is a seasonal, part-time position.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability and willingness to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities and work independently as well as with a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive and organize merchandise, tag items, and maintain an organized stockroom.
• Pick, pack, and retrieve orders from back-of-house storage and deliver orders curbside.
• Monitor alerts to help ensure Buy Online Pickup In-Store (BOPS) orders are ready on time.
• Maintain inventory accuracy and support efficient store operations.
• Greet customers, listen to their needs, resolve issues, and provide helpful service on the sales floor and during curbside pickups.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share loyalty program benefits, help customers with their purchases, and thank them for their business.
• Complete orders, organize the stockroom, and help prepare the team for the next day.
• Collaborate with colleagues to support customers, achieve sales goals, and improve store results.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed