Retail Merchandising Support Associate, Briarwood - Part Time

Macy's•Ann Arbor, MI

10h•$15 - $20•Onsite

About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless and inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the sales floor’s visual appeal, maintain organized and shoppable displays, and ensure pricing and promotional signage is accurate and current. You are a visible, welcoming presence who greets customers and offers assistance, while collaborating with colleagues across departments to support sales and create a positive, hospitable environment. The role includes supporting visual merchandising by updating mannequins, resetting floor layouts, and aligning presentations with company directives. You help customers by listening to their needs and offering thoughtful assistance, and maintain the sales floor and fitting rooms by recovering merchandise, updating signs and prices, replenishing products, and supporting merchandise moves. You also share loyalty program benefits, help prepare the department for the next day, work toward sales goals, and learn from colleagues to improve individual and store results. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to create connections with customers, help achieve store sales goals, and participate in sales-boosting events.
Ability to create a welcoming and friendly environment for customers and colleagues.
Ability to learn about store products and provide customers with guidance based on their needs and product features.
Ability to use point-of-sale technology and digital tools effectively.
Ability to work with colleagues at all levels and across departments.
Ability to meet daily sales goal challenges.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Execute merchandise movement and placement strategies.
Enhance the visual appeal of the sales floor and maintain organized, shoppable displays.
Ensure pricing and promotional signage is accurate and up to date.
Update mannequins, reset floor layouts, and align merchandise presentation with company directives.
Greet customers, listen to their needs, and provide helpful, thoughtful assistance.
Recover the sales floor and fitting rooms, replenish merchandise, and support merchandise moves.
Share loyalty program benefits and help customers with their shopping needs.
Collaborate with colleagues across departments to support sales and improve the customer experience.
Reorganize departments, restock merchandise, and prepare the space for the next business day.
Work toward sales goals and participate in sales-boosting events.
Acquire new customers by opening credit accounts and sharing loyalty benefits.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice