Retail Merchandising Support Associate, Oakridge - Part Time

Macy's•San Jose, CA

3d•Onsite

About The Position

The Retail Merchandising Support Associate is a front-of-house merchandising colleague who helps deliver a seamless, welcoming in-store experience. The role executes merchandise movement and placement strategies, enhances the sales floor’s visual appeal, maintains organized and shoppable displays, and keeps pricing and promotional signage accurate and current. The associate is also a visible, welcoming presence who greets customers, listens to their needs, and offers assistance. Working with colleagues across departments, the associate supports sales, customer service, and a positive, collaborative store culture. Daily work includes updating mannequins, resetting floor layouts according to company directives, recovering the sales floor and fitting rooms, replenishing merchandise, updating signs and pricing, and supporting merchandise moves. The associate helps customers, shares loyalty program benefits, works toward sales goals, and collaborates with the team to reorganize and restock the department and prepare it for the next day. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to create customer connections, help the store achieve sales goals, and participate in sales-boosting events.
Ability to create a welcoming, friendly environment and foster meaningful conversations with customers and colleagues.
Ability to learn about store products and provide guidance based on customers’ wants, product features, and choices.
Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
Ability to use point-of-sale technology and digital tools, including processing register transactions.
Ability to work seamlessly with colleagues at all levels and across departments.
Ability to meet daily sales-goal challenges.
Ability to talk, lift, move, stand, reach, stoop, kneel, crouch, and climb ladders as required.
Ability to stand for at least two consecutive hours and lift up to 50 pounds.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers.

Responsibilities

Execute merchandise movement and placement strategies and support merchandise moves.
Update mannequins, reset floor layouts, and align merchandise presentation with company directives.
Maintain organized, clean, and shoppable sales-floor displays and fitting rooms through recovery and replenishment.
Keep pricing and promotional signage accurate and up to date.
Welcome customers, listen to their needs, and provide assistance and product guidance.
Share loyalty program benefits and help acquire new customers by opening credit accounts.
Support sales goals and participate in sales-boosting events.
Use point-of-sale technology and digital tools to facilitate transactions and improve the shopping experience.
Collaborate across departments to support customers, meet shared goals, restock and reorganize the department, and prepare the space for the next day.
Maintain dependable attendance and punctuality.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice