Retail Merchandising Support Associate, Palisades Center - Part Time

Macy's • West Nyack, NY

2d • Onsite

About The Position

The Retail Merchandising Support Associate, also described as a Merchandising Colleague or Front of House Colleague, helps create a seamless and inspiring in-store experience. The role executes merchandise movement and placement strategies, enhances the sales floor’s visual appeal, maintains organized and shoppable displays, and ensures pricing and promotional signage is accurate and current. The associate also welcomes customers, offers assistance, supports sales, and collaborates with colleagues across departments to promote a positive, hospitable store environment.

Daily work includes updating mannequins, resetting floor layouts according to company directives, recovering sales areas and fitting rooms, replenishing merchandise, updating signs and prices, and supporting merchandise moves. Associates assist customers, share loyalty program benefits, help acquire new customers by opening credit accounts, and use point-of-sale technology and digital tools. They also work with the team to reorganize and restock departments and prepare the store for the next day.

This is a part-time position at Macy’s Palisades Center. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. Schedules include weekend shifts, and availability is expected for days, evenings, weekends, and holidays. The role involves frequent technology use and physical activity, including standing, lifting, reaching, and moving merchandise.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to create customer connections, help the store achieve sales goals, and participate in sales-boosting events.
• Ability to foster a welcoming and friendly environment for customers and colleagues.
• Ability to learn about store products and provide guidance based on customers’ preferences and product features.
• Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
• Ability to use point-of-sale technology and digital tools, including processing register transactions.
• Ability to work collaboratively with colleagues at all levels and across departments.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Execute merchandise movement and placement strategies and support merchandise moves.
• Enhance visual merchandising by updating mannequins, resetting floor layouts, and aligning presentations with company directives.
• Maintain clean, organized, and shoppable sales floors and fitting rooms by recovering, replenishing, restocking, and reorganizing merchandise.
• Keep pricing and promotional signage accurate and up to date.
• Greet customers, listen to their needs, provide assistance and product guidance, and create welcoming customer connections.
• Support sales goals and sales-boosting events, and share loyalty program benefits.
• Acquire new customers by opening credit accounts and communicating loyalty benefits.
• Use point-of-sale technology, cash registers, handheld equipment, and digital tools to support transactions and the shopping experience.
• Collaborate with colleagues across departments to support sales, customer experience, and store operations.
• Prepare the department and sales floor for the next day.
• Maintain dependable attendance and punctuality and follow applicable employment policies and safety procedures.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed