Retail Merchandising Support Associate, West County Center - Part Time

Macy's • Des Peres, MO

11h • $15 - $20 • Onsite

About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless and inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the visual appeal of the sales floor, maintain organized and shoppable displays, and keep pricing and promotional signage accurate and up to date. You are a visible, welcoming presence who greets customers and offers assistance, while collaborating with colleagues across departments to support sales and create a positive, hospitable environment.

The role includes preparing the sales floor, supporting visual merchandising by updating mannequins and resetting layouts, and aligning product presentation with company directives. You welcome and assist customers, listen to their needs, and build customer relationships. Throughout the day, you recover the sales floor and fitting rooms, update signs and pricing, replenish merchandise, and support merchandise moves. You also share loyalty program benefits, help customers complete their shopping, and work with teammates to reorganize and restock the department and prepare it for the next day. Colleagues are expected to pursue improvement, take pride in their work, achieve sales goals, and contribute to individual and store results.

This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and colleague availability. Schedules include weekend shifts.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to connect with customers, help the store achieve sales goals, and participate in sales-boosting events.
• Ability to create a welcoming, friendly environment and foster meaningful conversations and connections.
• Ability to learn about store products and provide customers with guidance based on their wants, product features, and choices.
• Responsibility for acquiring new customers by opening credit accounts and sharing loyalty benefits.
• Ability to use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience.
• Ability to work seamlessly with colleagues at all levels and across departments.
• Ability to meet daily sales goal challenges.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.

Responsibilities

• Execute merchandise movement and placement strategies.
• Enhance the visual appeal of the sales floor and maintain organized, shoppable displays.
• Keep pricing and promotional signage accurate and up to date.
• Prepare the sales floor and support visual merchandising by updating mannequins and resetting floor layouts in line with company directives.
• Greet customers, listen to their needs, offer assistance, and build customer relationships.
• Recover the sales floor and fitting rooms, replenish merchandise, and support merchandise moves.
• Share loyalty program benefits and help customers with their shopping needs.
• Collaborate with colleagues across departments to support sales and elevate the customer experience.
• Reorganize the department, restock merchandise, and prepare the space for the next day.
• Work toward sales goals and participate in sales-boosting events.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed