Retail Merchandising Support Associate, Downey Stonewood Center - Part Time
About The Position
The Retail Merchandising Support Associate, also known as a Merchandising Colleague or Front of House Colleague, supports an inspiring and seamless in-store experience. The role executes merchandise movement and placement strategies, improves the visual appeal of the sales floor, maintains organized and shoppable displays, and ensures pricing and promotional signage is accurate and current. The associate also welcomes customers, offers assistance, and collaborates with colleagues across departments to support sales and a positive, hospitable store environment. Daily work includes supporting visual merchandising by updating mannequins and resetting floor layouts in line with company directives; greeting and assisting customers; recovering the sales floor and fitting rooms; updating signage and pricing; replenishing merchandise; and supporting merchandise moves. The associate shares loyalty program benefits, thanks customers, and works with the team to reorganize and restock the department and prepare it for the next day. The position requires meeting sales goals and contributing to individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. Schedules include weekend shifts, and availability is expected for days, evenings, weekends, and holidays. The position involves frequent technology use, including handheld equipment and a cash register, and physical activity such as standing, moving, reaching, and lifting.
Requirements
- Flexible availability for days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to create connections with customers, help achieve sales goals, and participate in sales-boosting events.
- Ability to foster a welcoming and friendly environment through meaningful conversations and connections.
- Ability to learn about store products and provide guidance based on customers’ wants and product features and choices.
- Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to work with colleagues at all levels and across departments.
- Ability to meet daily sales goal challenges.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.
Responsibilities
- Execute merchandise movement and placement strategies.
- Support visual merchandising by updating mannequins and resetting floor layouts according to company directives.
- Maintain an organized, clean, and shoppable sales floor and fitting rooms through recovery and replenishment.
- Ensure pricing and promotional signage is accurate and up to date.
- Greet customers, listen to their needs, and provide assistance and product guidance.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Support sales goals and participate in sales-boosting events.
- Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
- Collaborate with colleagues across departments to support sales and customer experience.
- Reorganize and restock the department and prepare the space for the next day.
- Thank customers and provide a welcoming, hospitable experience.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
