Retail Sales Associate, West County Center - Full Time
About The Position
As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about each customer’s needs, provide personalized recommendations, and connect them with appropriate products and services. Through warmth, product knowledge, customer engagement, and smart selling behaviors, you build trust, meet sales targets, and inspire customer loyalty. The role is focused on selling and customer experience, rather than being solely a cashier position. You help keep the shopping space clean, organized, and inviting. You prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying current on trends and promotions. During the day, you build customer relationships, maintain the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty-program benefits, and collaborate with colleagues to deliver individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts; hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales-goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
- Ability to work independently and contribute to team dynamics.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.
Responsibilities
- Welcome customers and create friendly, personal conversations that build customer relationships.
- Understand customers’ needs and provide personalized product and service recommendations.
- Engage, educate, and sell with confidence, using product knowledge and smart selling behaviors to achieve sales goals.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty-program benefits, ensure customers have what they need, and thank them sincerely at the end of their visit.
- Support colleagues with honesty, care, and collaboration.
- Learn from colleagues, improve daily, and contribute to individual and store results.
- Process register transactions and use handheld equipment, computers, and other technology as needed.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
