Seasonal Retail Sales Associate, West County Center
About The Position
As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create engaging holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with relevant products and services. Working on the sales floor or in the fitting room, you use warmth, product knowledge, and a personal approach to build trust, meet sales goals, and encourage customer loyalty. The role is centered on customer service and selling, rather than simply cashiering. You also help maintain a clean, organized, inviting shopping space. Seasonal colleagues are typically scheduled to work 10–20 hours per week; hours depend on business needs and colleague availability. Macy’s describes the workplace as a dynamic, inclusive environment and an opportunity to contribute to memorable customer experiences. This job description may not be all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend it at any time and is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability and willingness to meet daily sales-goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Welcome customers and create friendly, personal conversations that build customer relationships.
- Understand customers’ needs and provide personalized product and service recommendations.
- Work toward daily sales goals by engaging customers and using effective selling behaviors.
- Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
- Maintain a clean, organized, and shoppable sales floor.
- Merchandise new receipts and support merchandise moves.
- Process damages, testers, and selected merchandise for return to vendors.
- Update signs and pricing.
- Share the benefits of the Loyalty program, ensure customers have what they need, and conclude interactions with a sincere thank-you.
- Support colleagues through honest, caring, collaborative teamwork.
- Use feedback and learning to improve and contribute to individual and store results.
- Operate a cash register and process register transactions.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
