Retail Sales Associate, West County Center - Full Time

Macy's•Saint Louis, MO

3d•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn what customers need, recommend suitable products and services, and use product knowledge and a personal approach to build trust, meet sales goals, and encourage loyalty. The role includes customer engagement on the sales floor and in fitting rooms, and helping keep the shopping environment clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new products, top sellers, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they create personal customer interactions, recover the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. They also communicate loyalty-program benefits, help customers with their purchases, and close interactions with a sincere thank-you. This is a full-time position at West County Center. Full-time colleagues are typically scheduled for 30 or more hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires availability for days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales-goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers.

Responsibilities

Engage customers with genuine hospitality, learn their needs, and recommend relevant products and services.
Use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals and store results.
Build customer relationships and encourage loyalty through personalized service.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
Update signs and pricing and support merchandise moves as needed.
Share loyalty-program benefits, ensure customers have what they need, and thank them for their visit.
Collaborate with and support teammates to serve customers and the community.
Use electronic devices, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.