Retail Sales Associate, Palisades Center - Part Time

Macy's•West Nyack, NY

5d•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and a personal approach to build trust, meet sales targets, and encourage loyalty. The role also involves maintaining a clean, organized, inviting shopping environment and supporting team collaboration and store results. Colleagues review sales goals, learn about new arrivals, popular products, trends, and promotions, and prepare to assist customers. During the day, they welcome customers, build relationships through friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and thank them for their visit. Schedules depend on business needs and colleague availability; part-time colleagues are typically scheduled 12–24 hours per week, and all schedules include weekend shifts.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability and willingness to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and willingness to start a new venture and adapt to changing priorities.
Ability to work independently and contribute to a team.
Comfort using electronic devices.
Ability to perform frequent computer and technology tasks, including using handheld equipment, operating a cash register, and processing transactions.
Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Engage customers with genuine hospitality, learn their needs, and provide personalized product and service recommendations.
Use product knowledge and effective selling behaviors to achieve daily sales goals and store results.
Build customer relationships and loyalty through friendly, personal conversations and by sharing loyalty program benefits.
Maintain a clean, organized, and inviting sales floor and fitting rooms, including recovering merchandise and supporting merchandise moves.
Update signs and pricing as needed.
Stay informed about sales goals, new arrivals, top-selling items, trends, and promotions.
Support colleagues with honesty, care, and collaboration.
Complete customer transactions using register and other electronic equipment, and provide a sincere closing and thank-you.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice