Retail Merchandising Support Associate, Southdale Center - Full Time

Macy's•Edina, MN

1d•$17 - $21•Onsite

About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless and inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the sales floor’s visual appeal, maintain organized and shoppable displays, and keep pricing and promotional signage accurate and current. You are a visible, welcoming presence who greets customers and offers assistance, while working with colleagues across departments to support sales and create a hospitable, positive environment. The role includes preparing the sales floor, supporting visual merchandising by updating mannequins and resetting floor layouts, and aligning presentations with company directives. You assist customers through welcoming interactions, listening to their needs, and providing product guidance. You maintain the sales floor and fitting rooms, update signs and pricing, replenish merchandise, and support merchandise moves. You also share loyalty program benefits, help customers with credit accounts, work toward sales goals, and collaborate with the team to restock and prepare the department for the next day.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
Communicate effectively with customers, co-workers, and supervisors.
Read and understand employment policies and safety rules and procedures in English.
Create connections with customers and contribute to store sales goals.
Create a welcoming, friendly environment for customers and colleagues.
Learn about store products and provide guidance based on customers’ needs and product features and choices.
Effectively use point-of-sale technology and digital tools.
Work effectively with colleagues at all levels and across departments.
Meet daily sales goal challenges.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Execute merchandise movement and placement strategies and support needed merchandise moves.
Enhance visual presentation by updating mannequins, resetting floor layouts, and aligning displays with company directives.
Keep sales floors, fitting rooms, and displays clean, organized, and shoppable.
Update pricing and promotional signage and replenish merchandise.
Greet customers, listen to their needs, offer assistance, and provide product guidance.
Share loyalty program benefits and acquire new customers by opening credit accounts.
Use point-of-sale technology and digital tools to support transactions and the shopping experience.
Collaborate across departments to support sales, customer experience, and store results.
Work toward daily sales goals and participate in sales-boosting events.
Restock and reorganize the department and prepare it for the next day.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice