Retail Merchandising Support Associate, Clackamas Town Center - Full Time
About The Position
The Retail Merchandising Support Associate, also known as a Merchandising Colleague or Front of House Colleague, supports an inspiring and seamless in-store experience. The role executes merchandise movement and placement strategies, enhances the visual appeal of the sales floor, maintains organized and shoppable displays, and keeps pricing and promotional signage accurate. The associate also welcomes customers, listens to their needs, provides assistance and product guidance, and contributes to sales and customer loyalty goals. The role includes updating mannequins and floor layouts, recovering the sales floor and fitting rooms, replenishing merchandise, making merchandise moves, and helping prepare the department for the next day. Associates collaborate across departments, support colleagues, and help create a positive, hospitable environment. Full-time colleagues are typically scheduled 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to create customer connections, help achieve sales goals, and participate in sales-boosting events.
- Ability to foster a welcoming, friendly environment and engage in meaningful conversations with customers and colleagues.
- Ability to learn about store products and provide guidance based on customers' needs and product features and choices.
- Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
- Ability to use point-of-sale technology and digital tools, including processing register transactions.
- Ability to work with colleagues at all levels and across departments.
- Ability to meet daily sales goal challenges.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours, lift up to 50 pounds, stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Execute merchandise movement and placement strategies and support visual merchandising.
- Update mannequins, reset floor layouts, and align merchandise presentation with company directives.
- Maintain clean, organized, and shoppable sales floor displays and fitting rooms.
- Keep pricing and promotional signage accurate and up to date.
- Replenish merchandise, support merchandise moves, and reorganize and restock the department.
- Greet customers, listen to their needs, offer assistance, and provide product guidance.
- Share loyalty program benefits and acquire new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to support transactions and the customer experience.
- Help the store achieve sales goals and participate in sales-boosting events.
- Collaborate with colleagues across departments to support sales and customer experience goals.
- Prepare the department and sales floor for a successful next day.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
