Seasonal Retail Sales Associate, Clackamas Town Center

Macy's•Happy Valley, OR
•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors to achieve sales goals, and help build customer trust and loyalty. The role also involves keeping the shopping space clean, organized, and welcoming. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and helping ensure the sales floor is ready for customers. Throughout the day, they engage customers in friendly, personal conversations; maintain a shoppable sales floor; merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves. They promote the Loyalty program, ensure customers have what they need, and end interactions with a sincere thank-you. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays. Physical duties include talking, lifting, frequent movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders. Colleagues must be able to stand for at least two consecutive hours and lift at least 25 pounds. Frequent use of computers and other technology, including handheld equipment and cash registers, is required.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales-goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture, with ability to adapt to changing priorities and work independently and as part of a team.
  • Ability to talk, lift, move frequently, stand, reach, stoop, kneel, crouch, and climb ladders; stand for at least two consecutive hours; and lift at least 25 pounds.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Provide friendly, personalized customer service and product recommendations.
  • Engage customers, build relationships and loyalty, and work toward daily sales goals.
  • Learn about new arrivals, top-selling items, trends, promotions, and sales goals.
  • Help keep the sales floor clean, organized, and prepared for customers.
  • Merchandise new receipts and maintain a shoppable sales floor.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves.
  • Share Loyalty program benefits and ensure customers have what they need.
  • Collaborate with colleagues to support customers and store results.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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