As a Retail Sales & Recovery Colleague, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You offer friendly, personal service and support your team in achieving sales goals. Colleagues prepare for each day by reviewing goals, new arrivals, top sellers, and promotions. They welcome customers, maintain the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. They share loyalty program benefits, ensure customers have what they need, and collaborate with coworkers to serve customers and communities. The role also involves taking pride in work, improving skills, and contributing to individual and store results. Hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week.
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Career Level
Entry Level
Education Level
No Education Listed