Retail Merchandising Support Associate, Coral Square - Part Time

Macy's•Coral Springs, FL

1d•Onsite

About The Position

The Retail Merchandising Support Associate, also known as a Merchandising or Front of House Colleague, helps deliver a seamless and inspiring in-store experience. The role executes merchandise movement and placement strategies, enhances the visual appeal of the sales floor, maintains organized and shoppable displays, and keeps pricing and promotional signage accurate and current. The associate also provides welcoming customer service and collaborates with colleagues across departments to support sales and create a positive, hospitable environment. Daily work includes supporting visual merchandising by updating mannequins and resetting floor layouts in line with company directives; greeting customers, listening to their needs, and providing thoughtful assistance; recovering sales floors and fitting rooms; updating signs and pricing; replenishing merchandise; and completing merchandise moves. Associates share loyalty program benefits, help customers open credit accounts, and work with teammates to restock and prepare the department for the next day. Schedules depend on business needs and colleague availability. Part-time colleagues are typically scheduled 12–24 hours per week, and schedules include weekend shifts.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to create customer connections, contribute to sales goals, and participate in sales-boosting events.
Ability to create a welcoming environment and foster meaningful conversations with customers and colleagues.
Ability to learn about store products and provide guidance based on customers’ needs and product features and choices.
Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
Ability to effectively use point-of-sale technology and digital tools.
Ability to work seamlessly with colleagues at all levels and across departments.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Execute merchandise movement and placement strategies and support visual merchandising, including updating mannequins and resetting floor layouts.
Maintain clean, organized, visually appealing, and shoppable sales floors, displays, and fitting rooms.
Keep pricing and promotional signage accurate and up to date; replenish merchandise and complete needed merchandise moves.
Greet customers, listen to their needs, and provide thoughtful product guidance and assistance.
Help customers open credit accounts and explain loyalty program benefits.
Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
Collaborate with colleagues across departments to support sales, meet shared goals, restock merchandise, and prepare the department for the next day.
Participate in sales-boosting events and work toward daily sales goals.
Maintain regular, dependable attendance and punctuality.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice