Retail Manager

The Guitar Center Company • Mesa, AZ

7d

About The Position

The Retail Store Manager is responsible for overseeing day-to-day sales and operations while meeting excellent customer service standards. The role manages and supports the sales team, monitors store financial and inventory information, ensures products are available and displayed appropriately, and oversees employee-related functions. It also includes daily operational tasks for assigned institutional sales and rental accounts, promoting the Music & Arts lesson program, and assisting teachers.

Music & Arts is a music retailer focused on helping people experience the joy of playing an instrument and creating lifelong musicians. The company is part of the Guitar Center enterprise and has more than 225 retail stores, over 200 educational representatives, and more than 250 affiliate locations.

Requirements

• High school diploma or equivalent.
• At least 2 years of relevant work experience.

Nice To Haves

• 3–5 years of retail experience.
• Musical experience and interest.

Responsibilities

• Manage the sales team through coaching, counseling, advice, support, motivation, and other information to help meet sales objectives.
• Stay current on financial data, inventory, and other statistics.
• Ensure all products in the store are available for purchase and displayed appropriately.
• Oversee and manage payroll, recruiting, hiring, and training of store employees.
• Execute daily operational tasks related to institutional sales and rental services for assigned accounts.
• Promote the Music & Arts lesson program and assist teachers.
• Provide outstanding customer service to every customer.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED