Retail Manager - Hunting Camping

Bass Pro Shops • Rogers, AR

2d

About The Position

The Retail Manager supervises one or more Sales Departments within a Bass Pro Shops store. The role oversees merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development, and customer service. The manager supports a strong commitment to world-class customer service and helps provide a pleasant, productive shopping experience for every customer.

The position is responsible for meeting or exceeding company financial plans, executing sales plans, opening and closing the store, and serving as Manager on Duty. It also involves maintaining corporate planograms; staffing, training, scheduling, coaching, and motivating associates; conducting performance reviews; and resolving customer and associate issues. The manager exercises supervisory responsibilities in accordance with company policies and applicable laws and assists customers with buying decisions and company programs.

Requirements

• Minimum of 3–5 years of retail management experience, with responsibility for one or more Sales Departments.
• Ability to calculate figures and amounts such as discounts, commissions, and percentages.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret financial, legal, and technical information.
• Ability to read and analyze reports and write reports and business correspondence.
• Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
• Ability to conduct meetings and presentations for groups.
• Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, and inventory management systems.
• Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and Corporate Staff.
• Demonstrated use of a team concept of management.

Responsibilities

• Supervise one or more Sales Departments, including merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development, and customer service.
• Support world-class customer service and ensure a pleasant and productive shopping experience for customers.
• Meet or exceed company financial plans and execute sales plans as directed by the Company.
• Open and close the store and fulfill Manager on Duty responsibilities.
• Maintain planograms established by the Corporate Office.
• Staff departments with service-oriented associates; participate in interviewing and selection; coordinate training; prepare or approve performance appraisals; recommend merit or promotional increases; prepare weekly work schedules; and coach and motivate associates.
• Resolve customer and associate issues and promote positive customer relations and a productive, team-oriented work environment.
• Carry out supervisory responsibilities, including interviewing, hiring, training, planning and assigning work, directing work, evaluating performance, rewarding and disciplining associates, addressing complaints, and resolving problems.
• Help customers make buying decisions by identifying and evaluating their needs and making product recommendations.
• Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
• Analyze problems, perform needs assessments, and make recommendations that affect policies, procedures, and practices.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions
• Medical benefits
• Dental benefits
• Vision benefits
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401(k) retirement savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed