Hunting Dept Manager

Turners Outdoorsman•Pittsburg, CA

About The Position

The Hunting Department Manager assists the Store Manager and Assistant Manager in performing their duties and serves as a business and cultural leader for the store team. The role is responsible for achieving sales goals, customer satisfaction, and profitability growth, while understanding and promoting the Turner’s brand and company culture. The manager is a professional role model in attitude and appearance, demonstrates strong communication and customer-service skills, teaches those skills to the team, and leads by example. The position oversees department operations, trains staff in sales and cashier duties, supports sales and customer service, and handles merchandise and order processes. It also includes firearm-related customer service and merchandise responsibilities, physical work such as loading and unloading trucks, occasional travel, and a schedule of at least 45 hours per week. Varied hours and overtime may be required.

Requirements

High school graduate or GED required.
At least 2 years of prior retail and sales experience in a lead position.
Knowledge of hunting, fishing/tackle, and shooting sports.
Legally eligible to work in a firearms environment.
Must be 21 years or older.
Customer service experience.
May require a Certificate of Eligibility.
Able to use both hands when handling a firearm.
Able to use a computer proficiently and learn new software programs.
Able to stand, sit, bend, and lift throughout a scheduled shift.
Able to load and unload trucks and lift up to 50 pounds without assistance.
Available to work at least 45 hours per week with varied hours; overtime may be required.

Nice To Haves

College graduate or some college preferred.

Responsibilities

Oversee operations of the Hunting Department.
Conduct sales and cashier training.
Provide excellent customer service and salesmanship.
Advertise and promote Turner’s Outdoorsman products and events.
Ensure customers receive a full-service, high-value shopping experience.
Receive stock and display merchandise.
Release customer firearms.
Source, place, and follow up on orders.
Maintain accurate audit records.
Accurately receive merchandise.
Load and unload trucks, including lifting up to 50 pounds without assistance.
Perform other assigned duties, including covering breaks or lunches in other departments as needed.
Travel occasionally for events, training seminars, corporate meetings when the Store Manager is unavailable, or opening new store locations as needed.