Retail Manager - Hunting Camping

Bass Pro Shops • Glendale, AZ

3d

About The Position

The Retail Manager supervises one or more sales departments within the store, overseeing merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development, and customer service. The role supports a world-class customer experience and works to meet or exceed company financial plans and execute sales plans. The manager opens and closes the store and may serve as Manager on Duty.

The manager staffs and develops service-oriented associates, including participating in interviews and selection, coordinating training, preparing or approving performance appraisals, recommending merit or promotional increases, preparing weekly schedules, coaching, and motivating the team. The role resolves customer and associate issues and carries out supervisory responsibilities in accordance with company policies and applicable laws.

The manager assists customers with buying decisions by identifying and evaluating their needs, making product recommendations, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up. The position requires regular independent judgment within company policies, procedures, and objectives.

Requirements

• Minimum of 3–5 years of retail management experience with responsibility for one or more sales departments.
• Ability to calculate figures and amounts such as discounts, commissions, and percentages.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret financial, legal, and technical information and analyze reports.
• Ability to write reports and business correspondence.
• Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
• Ability to conduct meetings and presentations for groups.
• Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, and inventory management systems.
• Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and Corporate Staff.
• Demonstrated use of a team-based management approach.

Responsibilities

• Support a strong commitment to customer service and ensure a pleasant, productive shopping experience.
• Meet or exceed company financial plans and execute sales plans as directed.
• Open and close the store and fulfill Manager on Duty responsibilities.
• Maintain planograms established by the Corporate Office.
• Staff sales departments with service-oriented associates; participate in interviewing and selection, coordinate training, prepare or approve performance appraisals, recommend merit or promotional increases, prepare weekly schedules, coach, and motivate associates.
• Resolve customer and associate issues.
• Perform supervisory responsibilities, including hiring and training, planning and assigning work, directing and evaluating performance, rewarding and disciplining associates, and addressing complaints and problems.
• Assist customers with purchasing decisions by assessing needs and recommending products.
• Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
• Analyze problems, conduct needs assessments, and make recommendations affecting policies, procedures, and practices.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401(k) retirement savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed