Retail Manager - Hunting

Bass Pro Shops•Richfield, WI

About The Position

The Retail Manager supervises the Hunting/Firearms Departments within the store. The role oversees compliance with applicable laws and company policies, merchandise presentation, inventory control, pricing, sales enhancement, Outfitter selection, development and training, and customer service activities. The manager also opens and closes the store and takes on Manager on Duty responsibilities.

Requirements

Minimum of 3–5 years of retail management experience.
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret financial, legal, and technical information.
Ability to read and analyze reports.
Ability to write reports and business correspondence.
Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
Ability to conduct meetings and group presentations.
Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, and inventory management systems.
Demonstrated strong interpersonal skills.
Ability to establish and maintain effective working relationships with coworkers, associates, customers, and Corporate Staff.
Demonstrated use of a team-based management approach.

Responsibilities

Lead firearm sales and compliance standards in the Hunting/Firearms Department, ensuring compliance with ATF, state and local laws, company policies, and required firearm forms, including 4473 and 3310.
Lead firearm safe-handling, safety, operational, and customer-experience standards in the firearms department.
Support world-class customer service and ensure a pleasant, productive shopping experience.
Meet or exceed company financial plans and execute company sales plans.
Open and close the store and perform Manager on Duty responsibilities.
Maintain planograms established by the Corporate Office.
Staff departments with service-oriented associates; participate in interviewing and selection; coordinate training; prepare or approve performance appraisals; recommend merit or promotional increases; prepare weekly schedules; and coach and motivate associates.
Resolve customer and Outfitter issues.
Carry out supervisory responsibilities in accordance with company policies and applicable laws, including hiring, training, assigning and directing work, evaluating performance, rewarding and disciplining associates, and resolving complaints and problems.
Assist customers with buying decisions by identifying and evaluating their needs and recommending products; promote programs including CLUB Membership, VOC, and In-Store Pickup.
Perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical benefits.
Dental insurance.
Vision insurance.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.