Retail Manager - Hunting
About The Position
The Retail Manager supervises the Hunting/Firearms Departments within the store, overseeing compliance with applicable laws and company policies, merchandise presentation, inventory control, pricing, sales enhancement, Outfitter selection, development and training, and customer service activities. The role also carries out store management duties, including opening and closing the store and serving as Manager on Duty. The manager leads firearm compliance and safety standards, supports world-class customer service, and works to meet financial and sales plans. They oversee department staffing and associate development, resolve customer and Outfitter issues, and carry out supervisory responsibilities in accordance with company policies and applicable laws. The role requires independent judgment in addressing problems and making recommendations that may affect policies, procedures, and practices.
Requirements
- At least 3–5 years of retail management experience.
- Ability to calculate figures and amounts such as discounts, commissions, and percentages.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret financial, legal, and technical information.
- Ability to read and analyze reports.
- Ability to write reports and business correspondence.
- Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
- Ability to conduct meetings and presentations for groups.
- Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, and inventory management systems.
- Strong interpersonal skills.
- Ability to establish and maintain effective working relationships with coworkers, associates, customers, and Corporate Staff.
- Demonstrated use of a team concept of management.
Responsibilities
- Lead firearm compliance sales standards in the Hunting/Firearms Department, ensuring compliance with ATF, state and local laws, company policies, and required firearm forms, including 4473 and 3310.
- Lead firearm safe-handling, safety, operations, and customer-experience standards within the firearms department.
- Support a strong commitment to world-class customer service and ensure a pleasant, productive shopping experience.
- Meet or exceed company financial plans and execute sales plans as directed.
- Open and close the store and fulfill Manager on Duty responsibilities.
- Maintain planograms established by the Corporate Office.
- Staff the departments with service-oriented associates; participate in interviewing and selection; coordinate training; prepare or approve performance appraisals; recommend merit or promotional increases; prepare weekly work schedules; and coach and motivate associates.
- Resolve customer and Outfitter issues.
- Carry out supervisory responsibilities, including interviewing, hiring, training, planning and assigning work, directing and evaluating performance, rewarding and disciplining associates, and addressing complaints and problems.
- Provide a legendary customer experience by identifying and evaluating customer needs, recommending products, and promoting programs such as CLUB Membership, VOC, and In-Store Pickup.
- Perform other duties as assigned.
Benefits
- Discounts on retail merchandise, restaurants, resorts, and conservation attractions
- Medical benefits
- Dental benefits
- Vision benefits
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401(k) retirement savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
