Hunting Dept Manager

0a67811b-b1b4-4cb3-a205-f4671d90dddf•Torrance, CA

2d•$19 - $21

About The Position

The Hunting Department Manager assists the Store Manager and Assistant Manager in performing their duties and serves as a business and cultural leader for the store team. The role is responsible for helping achieve sales goals, customer satisfaction, and profitability growth while promoting Turner’s Outdoorsman’s brand and company culture. The manager is expected to model professional attitude and appearance, communicate effectively, deliver excellent customer service, and teach these skills to the team by example. The position oversees department operations, sales and cashier training, customer service and sales, product promotion, merchandise receiving and display, customer firearm releases, ordering, and audit-record accuracy. It also involves loading and unloading trucks, lifting up to 50 pounds without assistance, and providing coverage in other departments when needed. Occasional travel is required, approximately 20% of the time, for events, training seminars, corporate meetings when the Store Manager is unavailable, or opening new store locations. The position requires at least 45 hours per week; hours vary and overtime may be required. Time-off requests may not be granted during blackout periods.

Requirements

High school graduate or GED required.
At least 2 years of prior retail and sales experience in a lead position.
Knowledge of hunting, fishing/tackle, and shooting sports.
Legally eligible to work in a firearms environment.
Must be 21 years or older.
Customer service experience.
Able to use both hands when handling a firearm.
Able to use a computer proficiently and learn new software programs.
Able to stand, sit, bend, and lift throughout a scheduled shift.

Nice To Haves

College graduate or some college preferred.
May require a Certificate of Eligibility.

Responsibilities

Assist the Store Manager and Assistant Manager in performing their duties.
Lead department operations.
Conduct sales and cashier training.
Provide excellent customer service and salesmanship.
Advertise and promote Turner’s Outdoorsman products and events.
Ensure customers have a full-service, high-value shopping experience.
Receive stock and display merchandise.
Release customer firearms.
Source, place, and follow up on orders.
Maintain accurate audit records.
Accurately receive merchandise.
Load and unload trucks, lifting up to 50 pounds without assistance.
Perform other assigned duties, including covering breaks or lunches in other departments as needed.
Travel occasionally for events, training seminars, corporate meetings when the Store Manager is unavailable, or opening new store locations.