Hunting Dept Manager

Turners Outdoorsman•Torrance, CA

About The Position

The Hunting Department Manager assists the Store Manager and Assistant Manager in carrying out their duties and serves as a business and cultural leader for the store team. The role is responsible for helping achieve sales goals, customer satisfaction, and profitability growth, while understanding and supporting the Turner’s brand and company culture. As a retail role model, the manager demonstrates professional attitude and appearance, strong communication, and excellent customer service, and teaches these skills to the team by leading by example. The manager oversees department operations, trains employees in sales and cashier duties, supports merchandise and order processes, maintains accurate audit records, and releases customer firearms. The position also includes loading and unloading trucks, lifting up to 50 pounds without assistance, and assisting other departments with employee breaks or lunches when needed. Occasional travel is required, approximately 20% of the time, for events, training seminars, corporate meetings when the Store Manager is unavailable, or opening new store locations. At least 45 hours per week are required; hours vary and overtime may be required. Time-off requests may not be granted during blackout periods.

Requirements

High school graduate or GED required.
At least 2 years of prior retail and sales experience in a lead position.
Knowledge about hunting, fishing/tackle, and shooting sports.
Legally eligible to work in a firearms environment.
Must be 21 years or older.
Customer service experience.
May require a Certificate of Eligibility.
Must be able to use both hands when handling a firearm.
Must be proficient in using a computer and able to grasp instructions for new software programs.
Must be able to stand, sit, bend, and lift throughout a scheduled shift.
Must be able to load and unload trucks and lift up to 50 pounds without assistance.

Nice To Haves

College graduate or some college preferred.

Responsibilities

Assist the Store Manager and Assistant Manager in performing their duties.
Help achieve sales goals, customer satisfaction, and profitability growth.
Lead the store team as a business and cultural role model and support the Turner’s brand and company culture.
Oversee department operations.
Conduct sales and cashier training.
Provide excellent customer service and salesmanship.
Advertise and promote Turner’s Outdoorsman products and events.
Ensure customers receive a full-service, high-value shopping experience.
Receive stock and display merchandise.
Release customer firearms.
Source, place, and follow up on orders.
Maintain accurate audit records.
Accurately receive merchandise.
Load and unload trucks, including lifting up to 50 pounds without assistance.
Cover employee breaks or lunches in other departments as needed.
Perform other duties as assigned.
Travel occasionally for events, training seminars, corporate meetings when the Store Manager is unavailable, or opening new store locations.