Retail Manager - Hunting Camping

Bass Pro Shops • Rogers, AR

1d

About The Position

The Retail Manager supervises one or more sales departments within the store, overseeing merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development, and customer service. The role supports a world-class customer-service commitment and works to provide every customer with a pleasant, productive, and legendary shopping experience. The manager meets or exceeds company financial plans, executes sales plans, opens and closes the store, and serves as Manager on Duty.

The Retail Manager maintains corporate planograms and leads department associates through hiring and selection, training, performance appraisals, scheduling, coaching, and motivation. The manager resolves customer and associate issues and carries out supervisory responsibilities in accordance with company policies and applicable laws. This includes planning and assigning work, evaluating performance, rewarding and disciplining associates, addressing complaints, and resolving problems. The role helps customers make purchasing decisions by assessing their needs, recommending products, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up.

Requirements

• Minimum of 3–5 years of retail management experience, with responsibility for one or more sales departments.
• Ability to calculate figures and amounts such as discounts, commissions, and percentages.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret financial, legal, and technical information and read and analyze reports.
• Ability to write reports and business correspondence.
• Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
• Ability to conduct meetings and presentations for groups.
• Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale systems, and inventory management systems.
• Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and Corporate Staff.
• Demonstrated use of a team-based management approach.

Responsibilities

• Supervise one or more sales departments, including merchandise presentation, inventory control, pricing, sales enhancements, and customer service.
• Support a strong commitment to customer service and ensure a pleasant, productive shopping experience.
• Meet or exceed company financial plans and execute sales plans as directed.
• Open and close the store and assume Manager on Duty responsibilities.
• Maintain planograms established by the Corporate Office.
• Participate in interviewing and selecting associates; coordinate training; prepare or approve performance appraisals; recommend merit or promotional increases; prepare weekly work schedules; coach and motivate associates.
• Resolve customer and associate issues.
• Plan, assign, and direct work; measure and evaluate performance; reward and discipline associates; address complaints and resolve problems in accordance with company policies and applicable laws.
• Assist customers with buying decisions by identifying and evaluating their needs and recommending products.
• Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
• Analyze problems, assess needs, and use independent judgment to adapt broad guidelines and recommend changes affecting policies, procedures, and practices.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions
• Medical benefits
• Dental benefits
• Vision benefits
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401(k) retirement savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed