Retail Manager

Guitar Center • Mesa, AZ

6d

About The Position

The Retail Store Manager is responsible for managing day-to-day sales and operations while meeting excellent customer service standards. The role includes leading the sales team, maintaining awareness of financial and inventory information, ensuring products are available and displayed appropriately, and overseeing store employees and operational tasks related to institutional sales and rentals. The manager also promotes Music & Arts’ lesson program, assists teachers, and provides outstanding customer service.

Requirements

• High school diploma or equivalent.
• At least 2 years of relevant work experience.

Nice To Haves

• 3–5 years of retail experience.
• Musical experience and interest.

Responsibilities

• Coach, counsel, advise, support, motivate, and provide information to the sales team to help them meet sales objectives.
• Stay current on financial data, inventory, and other statistics.
• Ensure all store products are available for purchase and displayed appropriately.
• Oversee and manage payroll, recruiting, hiring, and training of store employees.
• Execute daily operational tasks related to institutional sales and rental services for assigned accounts.
• Promote the Music & Arts lesson program and assist teachers.
• Provide outstanding customer service to every customer.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED