Retail Manager

HHS, LLC • Montgomery, AL

7d

About The Position

HHS is seeking a friendly, compassionate leader to manage the day-to-day operations of a retail food service environment. The role is responsible for creating a profitable cafe where hospital staff and patients’ families can take a break and enjoy a meal, while leading a goal-oriented department and fostering an effective, productive, and rewarding team environment.

Requirements

• Associate degree at minimum.
• At least 5 years of retail food experience in quick-service restaurants, supermarket merchandising, or fine dining.
• At least 3 years of management experience.
• Experience with cash-handling policies and procedures.
• Familiarity with point-of-sale/register systems.
• Knowledge of hospital food service operations.
• Computer skills, including word processing, spreadsheets, email, and ordering platforms.
• Willingness to relocate for promotion opportunities.
• Ability to interact with individuals at all levels of the organization.
• Effective written, spoken, and non-verbal communication and presentation skills.
• Service-oriented approach focused on exceeding expectations.
• Positive and professional demeanor.
• Self-motivation and ability to prioritize projects and needs effectively.
• Willingness to collaborate and support others to achieve outcomes.
• Integrity, respect, and discretion in business dealings.
• Attention to detail and ability to manage tasks in a fast-paced environment.

Nice To Haves

• Bachelor’s degree.
• Proficiency in languages other than English, especially Spanish.
• Certified Dietary Manager (CDM) certification, or willingness to obtain it within 18 months.

Responsibilities

• Manage the cafe retail area to provide excellent customer service and support revenue growth.
• Provide leadership that fosters team morale, passion, quality, and respect.
• Develop and monitor processes for evaluating customer satisfaction.
• Maintain or improve customer satisfaction through communication, integrity, and performance.
• Lead recruiting, training, development, scheduling, and assignment of retail team members.
• Perform daily inspections and assessments, and coach and counsel team members.
• Manage and monitor department sales and costs.

Benefits

• Paid time off, including vacation and sick time.
• Medical, dental, and vision insurance.
• 401(k) with employer match.
• Employee Assistance Program (EAP).
• Career development and ongoing training.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree