Retail Manager

Acosta•Madison, WI

10d

About The Position

The Retail Manager leads a team of Retail Coverage Merchandisers (RCMs) to deliver strong in-store execution and drive client sales. The role provides strategic direction, develops team members, monitors performance and execution quality, builds retail-partner relationships, and collaborates with internal stakeholders. It also serves as a subject matter expert on Acosta’s retail systems and supports associate training and performance through Acosta University and other tools. The position includes facilitating retail meetings, preparing selling materials, conducting bi-quarterly evaluations, and other assigned responsibilities. Travel is required as needed, and the role requires a valid driver’s license and meeting physical requirements.

Requirements

Proven ability to understand broad goals and translate diverse systems and objectives into actionable plans.
Strong communication skills and ability to tailor messages to different audiences.
Experience coaching, mentoring, and promoting continuous learning within teams.
Ability to align organizational goals with individual performance objectives.
Expertise in retail systems and tools to drive efficiency and execution.
Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
Valid driver’s license and ability to travel as needed.
Strong interpersonal, organizational, and sales skills.
Comfort presenting to various audiences and responding confidently to questions.

Responsibilities

Train, mentor, and inspire RCMs to meet and exceed client expectations in merchandising, shelving, and sales execution.
Provide daily strategic direction to maximize sales opportunities and help the team identify best practices and in-store selling opportunities.
Conduct regular audits and provide actionable feedback to maintain high-quality execution.
Build strong relationships with retail partners through consistent communication.
Partner with Retail Directors and internal stakeholders to align on initiatives and communicate across teams.
Serve as a subject matter expert on Acosta’s retail systems.
Train associates using Acosta University and other tools to improve in-store performance.
Develop selling materials for retail meetings and facilitate those meetings.
Conduct bi-quarterly evaluations to support team development.
Perform other assigned responsibilities, meet physical requirements, and maintain a valid driver’s license for travel.