Retail Manager in Training - Tualatin, OR

Batteries Plus•Tualatin, OR

2d•Onsite

About The Position

Batteries Plus is seeking motivated and competitive individuals to join their management team. This role offers an opportunity to learn the business and prepare for a management position within 6 to 12 months. The company focuses on solving community problems by providing batteries, light bulbs, phone and tablet repairs, and expert advice. The training program emphasizes customer service, problem-solving, and creating a positive customer experience. The role involves learning all products, services, sales processes, and operational needs of the business in an energetic store environment.

Requirements

Minimum H.S. diploma/equivalent
Minimum 3-5 years of retail management experience, preferably within a durable goods setting.
Experience must include commercial (outside) sales
Strong oral and written communication skills
Able to effectively manage confrontational situations in a controlled and courteous manner
Ability to handle multiple projects/tasks and meet deadlines
Strong technical aptitude and a basic understanding of electronics.
Must have a ability to accurately read gauges and work with hands
Must have a valid driver's license and a clean driving record
Must be able to work a flexible schedule to meet the needs of the business, including peak seasons and special events. This includes the ability to work at multiple store locations, as needed
Ability to lift 50+ Pounds
Excellent communication skills
Comfortable with responsibilities like cash handling and store safety.
Can maintain a clean and organized workspace.
Can keep cool and calm in a fast-paced, energetic work environment.
Have a focus on quality and take pride in your work.
Understand how to create a great customer service experience.
Love working as a team and appreciate the chance to collaborate.
Are handy and love to learn new skills and new information. (You will even get to learn to fix phones!)
Consider yourself a "people person," and enjoy meeting others.

Nice To Haves

Advanced degree in business or retail management preferred

Responsibilities

Demonstrate a customer-first mentality
Greet customers, determine needs & solve problems by asking questions
Look for additional opportunities and needs
Sell add-on items, participate in retail store and commercial sales activities to achieve sales goals and bonuses
Operate technology-based Point of Sale & Product Look-up system to complete sales transactions
Inbound phone sales/service
Install large and small batteries in various devices, including cellphones/tablets
Function as a team player
Inventory stock maintenance and management
Ship and/or deliver to commercial accounts
Maintain a clean and full store appearance
Build displays to better market seasonal products
Prepare the store for daily opening and closing
Observing, Coaching, and Role Playing
Sales Management & Operational Leadership