Retail Manager in Training - Hillsboro, OR

Batteries Plus•Hillsboro, OR

2d•Onsite

About The Position

Batteries Plus is seeking motivated and competitive individuals to join their management team. This role offers a great opportunity to learn the business and prepare for a management position within 6 to 12 months. The company focuses on solving community problems by providing batteries, light bulbs, phone and tablet repairs, and expert advice. The training program emphasizes individual attention and customer service, aiming to make Batteries Plus a favorite store for customers. As a Manager in Training, you will learn all products, services, sales processes, and operational needs to become an asset to the branch manager and team. The environment is energetic, and the focus is on providing excellent customer experiences and earning customer satisfaction.

Requirements

Minimum H.S. diploma/equivalent.
Minimum 3-5 years of retail management experience, preferably within a durable goods setting.
Experience must include commercial (outside) sales.
Strong oral and written communication skills.
Able to effectively manage confrontational situations in a controlled and courteous manner.
Ability to handle multiple projects/tasks and meet deadlines.
Strong technical aptitude and a basic understanding of electronics.
Must have the ability to accurately read gauges and work with hands.
Must have a valid driver's license and a clean driving record.
Must be able to work a flexible schedule to meet the needs of the business, including peak seasons and special events. This includes the ability to work at multiple store locations, as needed.
Consider yourself a "people person," and enjoy meeting others.
Are handy and love to learn new skills and new information. (You will even get to learn to fix phones!)
Love working as a team and appreciate the chance to collaborate.
Enjoy role-playing and coaching to help team members excel.
Understand how to create a great customer service experience.
Have a focus on quality and take pride in your work.
Are comfortable with responsibilities like cash handling and store safety.
Can keep cool and calm in a fast-paced, energetic work environment.
Can maintain a clean and organized workspace.
Have excellent communication skills.
Ability to lift 50+ Pounds.
Background in exceptional customer service & selling with leadership and management experience.

Nice To Haves

Advanced degree in business or retail management preferred.

Responsibilities

Customer Service / Sales: Demonstrate a customer-first mentality, greet customers, determine needs & solve problems by asking questions, look for additional opportunities and needs, sell add-on items, participate in retail store and commercial sales activities to achieve sales goals and bonuses, operate technology-based Point of Sale & Product Look-up system to complete sales transactions, inbound phone sales/service, install large and small batteries in various devices, including cellphones/tablets.
Function as a team player.
Merchandising / Inventory: Inventory stock maintenance and management, ship and/or deliver to commercial accounts, maintain a clean and full store appearance, build displays to better market seasonal products, prepare the store for daily opening and closing.
Management: Observing, Coaching, and Role Playing Sales Management & Operational Leadership.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.