Retail Manager in Training - Hillsboro, OR

Batteries Plus•Hillsboro, OR

4d•Onsite

About The Position

This is a great opportunity to learn our business and prepare yourself to move into our management team within 6 to 12 months, while earning a wage consistent with what our assistant managers make that also includes great benefits. We are looking for motivated and competitive individuals who enjoy being a part of as well as building teams and growing a business. At Batteries Plus, it's all about solving problems for members of our community. People come to us with the valued items that are giving them trouble, and we provide the batteries, light bulbs, phone and tablet repairs, as well as the expert advice & the services necessary to make their concerns go away. We will take the time to provide individual attention and ask the appropriate questions to help us provide the right solutions to the problems they bring us. As a Batteries Plus Manager in Training, you will be responsible for learning all the products, services, sales processes, and operational needs of the business. The goal is for you to quickly become an asset to the branch manager and the rest of the team. You'll be in an energetic store environment while you learn the necessary skills. A "Yes, we can help you with that" and smile can go a long way, and we believe our sales associates have the power to be the best moment in each customer's day. We know you can earn a paycheck anywhere, but not everywhere can you reflect at the end of the day on all the Smiles & "Thank-You's" you earned from people whose day you made better.

Requirements

Minimum H.S. diploma/equivalent; Advanced degree in business or retail management preferred
Minimum 3-5 years of retail management experience, preferably within a durable goods setting. Experience must include commercial (outside) sales
Strong oral and written communication skills
Able to effectively manage confrontational situations in a controlled and courteous manner
Ability to handle multiple projects/tasks and meet deadlines
Strong technical aptitude and a basic understanding of electronics. Must have the ability to accurately read gauges and work with hands
Must have a valid driver's license and a clean driving record
Must be able to work a flexible schedule to meet the needs of the business, including peak seasons and special events. This includes the ability to work at multiple store locations, as needed
Ability to lift 50+ Pounds
Background in exceptional customer service & selling with leadership and management experience.

Nice To Haves

Advanced degree in business or retail management preferred
Experience within a durable goods setting preferred

Responsibilities

Demonstrate a customer-first mentality
Greet customers, determine needs & solve problems by asking questions
Look for additional opportunities and needs
Sell add-on items, participate in retail store and commercial sales activities to achieve sales goals and bonuses
Operate technology-based Point of Sale & Product Look-up system to complete sales transactions
Inbound phone sales/service
Install large and small batteries in various devices, including cellphones/tablets
Function as a team player
Inventory stock maintenance and management
Ship and/or deliver to commercial accounts
Maintain a clean and full store appearance
Build displays to better market seasonal products
Prepare the store for daily opening and closing
Observing, Coaching, and Role Playing
Sales Management & Operational Leadership