Retail Store Associate - Tualatin, OR
About The Position
Do you enjoy helping customers find the right products, services, and solutions for problems that they are looking to get help with? At Batteries Plus Bulbs, we have a fun and exciting team atmosphere where customers come in looking to get help with the things they rely on every day, and you get to be their hero! Through the training we provide, you will learn how to take the necessary time and ask the right questions to really understand what the customers' needs are and then provide a much-appreciated solution. This opportunity will allow you to regularly use your mind, your technical know-how, and your desire to help make your customers' day, and at the same time earn a good living. Our pay structure is a combination of a base hourly rate, individual and team sales incentives, plus 'per piece' earnings for specific installs and repairs. We provide a $22.50 per hour minimum pay guarantee during your first 6 months, so that you have the time to really learn our business. If you perform at a higher level than the guaranteed minimum during the first 6 months, you will earn more than this guarantee. High-performing sales associates earn over $25 per hour. In retail, being open on weekends is a must. We provide a $2 per hour pay increase for all weekend shift hours worked. If you are working overtime on the weekend shifts, we provide a $3 per hour pay increase for overtime weekend hours worked. No prior experience with our products or services is required, as we will take care of the training; all you need is a background in customer service and sales. For the first 2 to 3 weeks, we will provide dedicated one-on-one paid training for this opportunity. If you like to provide excellent customer service, enjoy sales and troubleshooting, and would also enjoy learning how to replace batteries in various applications as well as repair consumer electronic devices, we would love to hear from you.
Requirements
- Previous retail experience preferred
- Comprehensive understanding of the store's products
- Advanced customer service skills
- Basic math skills
- The ability to use a cash register
- Strong level of professionalism at work
- Excellent communication and interpersonal skills
- Patience when dealing with difficult customers
- Problem-solving and conflict resolution skills
- Valid driver's license and clean driving record preferred
Responsibilities
- Greet customers, ask questions, and determine needs
- Look to provide a complete solution
- Operate a technology-based Point of Sale system to complete sales transactions
- Inbound phone sales/service
- Install large and small batteries in various devices
- Disassemble / reassemble phones and tablets to complete repairs
- Function as a team player
- Inventory stock maintenance and management
- Ship and or deliver to commercial accounts
- Maintain a clean and full store appearance
- Build displays to better market seasonal products
- Prepare the store for daily opening and closing
Benefits
- Base hourly rate
- Individual and team sales incentives
- 'per piece' earnings for specific installs and repairs
- $22.50 per hour minimum pay guarantee during the first 6 months
- $2 per hour pay increase for all weekend shift hours worked
- $3 per hour pay increase for overtime weekend hours worked
- Dedicated one-on-one paid training for the first 2 to 3 weeks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
