Retail Licensed Optician

Visionworks•Rockville Centre, NY

1d•Onsite

About The Position

The Retail Licensed Optician assists customers with selecting frames and lenses, and fits and dispenses frames and other optical products. The role uses technical knowledge to interpret prescriptions and recommend optical products and services based on customer needs. It also involves explaining product and insurance information, verifying orders, making adjustments, and ensuring pricing accuracy. The associate maintains a clean and orderly dispensing area and equipment, complies with applicable state licensing requirements, and follows privacy, HIPAA, security, and workplace hygiene procedures. The role may include providing guidance to Apprentice Opticians, completing required training, and taking on additional responsibilities as business needs change. The position is onsite and requires regular, predictable onsite participation and collaboration. The job is full-time. Compensation is listed as $27 to $40.50 per hour, with incentive pay, wage upgrades, and overtime opportunities also available. Starting pay may vary based on experience.

Requirements

High school diploma or equivalent.
Must have and maintain applicable state licensure for ophthalmic dispensing.
Knowledge and demonstrated ability in explaining optical products and services, analyzing and interpreting optical prescriptions, and fitting and dispensing.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence and effectively present information one-on-one and in small groups.
Ability to calculate discounts, interest, and percentages and apply basic algebra and geometry.
Ability to use common-sense reasoning to follow written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Basic computer literacy.
Strong communication skills and a desire to work with the public.
Outgoing, positive, professional personality and appearance.
Ability to work independently and as part of a team, interact well with the Doctor and other associates, multitask, and adapt to change.
Ability to work onsite and participate in regular, predictable onsite meetings.
Ability to initiate interaction, coordination, and collaboration with team members, clients, and customers.
Ability to stand, use hands and fingers to handle, feel, pick, or pinch, and talk or hear for much of the work time; occasionally walk and reach with hands and arms.
Ability to frequently lift and/or move up to 20 pounds.
Visual abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Assist customers with frame and lens selection while meeting social-distance requirements.
Follow social-distancing, cleaning, and hygiene practices, including frequent handwashing and appropriate coughing and sneezing etiquette.
Provide accurate information about frames, lens selections, and other services.
Explain third-party insurance benefits and any charges not covered by the customer's insurance.
Use the SERVE sales process and available demonstration tools to identify customer needs and recommend appropriate lenses.
Analyze and interpret prescriptions, communicating with the Lab and Optometrist as necessary to ensure accuracy.
Sell, fit, and dispense frames and accessories using accurate measurements, product verification, and adjustments in accordance with the Eyewear Presentation.
Maintain a clean and orderly dispensing area and clean equipment, workstations, and the facility daily.
Ensure accurate customer pricing.
Maintain applicable license requirements under state guidelines.
Where applicable, provide feedback and guidance to Apprentice Opticians.
Follow privacy, confidentiality, proprietary-information, HIPAA, and company security policies and procedures.
Participate in required training and educational activities, including activities needed to maintain professional affiliations or organizational requirements.
Complete additional responsibilities as assigned in response to changing business needs.