Retail Licensed General Manager

Visionworks•Burlington, MA

About The Position

A Visionworks Licensed General Manager leads both people and the business at a store. The role requires a business-savvy, self-starting leader who understands profitability and the factors that drive success. The General Manager manages a service-oriented team and supports a simple, human, and bold patient and customer journey from the doctor appointment through eyewear pickup. The position is full-time and pays $70,147.75–$91,192.07 per year.

Requirements

High school diploma or GED.
Three or more years of related experience.
Current State Opticians License for licensed General Managers.

Nice To Haves

Bachelor’s degree preferred.
Optical management experience preferred.

Responsibilities

Maximize store profitability while maintaining the patient and customer experience, and set and exceed organizational financial and performance goals.
Engage regularly with the Doctor to discuss business needs, associates, and the patient and customer experience.
Prepare and plan daily business by managing incoming traffic, doctor appointments, and scheduled eyewear services.
Hire, train, coach, develop, and support store associates so they perform their roles effectively and provide a strong patient and customer experience.
Remove obstacles and resolve issues in the patient and customer experience when needed.
Lead, execute, and improve broad operational activities to meet the store’s financial and customer experience goals.