Retail Licensed General Manager
Visionworks•Miami, FL
About The Position
A Visionworks Licensed General Manager is a leader of both people and the business. This business-savvy, self-starting role is responsible for store profitability and performance while leading a service-driven team to provide a simple, human, and bold patient and customer journey from the doctor appointment through eyewear pickup. The General Manager works regularly with the Doctor and oversees store operations, associate development, and the resolution of customer experience issues.
Requirements
- High school diploma or GED required.
- Three or more years of related experience required.
- Current State Opticians License required for Licensed General Managers.
Nice To Haves
- Bachelor’s degree preferred.
- Optical management experience preferred.
Responsibilities
- Maximize store profitability while maintaining the patient and customer experience, and set and exceed financial and performance goals.
- Engage regularly with the Doctor to discuss business needs, associates, and the patient and customer experience.
- Prepare and plan daily business by managing incoming traffic, doctor appointments, and scheduled eyewear services.
- Hire, train, coach, develop, and support store associates so they excel in their roles and deliver a strong patient and customer experience.
- Remove obstacles and resolve issues in the patient and customer experience.
- Lead, execute, and improve operational activities to meet the store’s financial and customer experience goals.
Benefits
- Vision coverage
- Paid parental leave
- Bereavement leave
- 401(k) savings plan
- Paid time off
- Milestone anniversary awards
- Medical and dental benefits for full-time employees
- Exclusive employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
