About The Position

The Key Account Executive – Retail has full account responsibility and business ownership for assigned retail pharmacy accounts, with the goal of establishing and growing VaxServe sales. The role develops effective working relationships with leaders across designated retail banners and has end-to-end ownership of assigned field-based division, region, and district leaders. The position also partners with the Retail Director of National Accounts to support national initiatives within designated retail pharmacy banners. The role requires expertise in brand and segment strategy, product launches, and operational processes. The Key Account Executive is expected to work independently with minimal supervision from the Retail Immunization Program Lead, while receiving support from an assigned mentor for executive-level customer engagements. This is a field-based position requiring approximately 60% travel. The Key Account Executive develops and manages strategic partnerships with complex retail pharmacy customers, understands and anticipates business needs, and supports customers through immunization programs, business solutions, and marketing and brand initiatives. The role drives sales and marketing objectives across retail pharmacy chains, mass merchants, and grocers by applying business development, marketing insights, and customer knowledge. It also provides segment expertise and executes marketing strategy across the product and disease-state portfolio.

Requirements

  • Bachelor’s degree from an accredited institution.
  • At least 3 years of life sciences sales experience.
  • Knowledge of the retail pharmacy landscape within the designated territory.
  • Complete all fleet safety training and maintain an acceptable driving record regarding accidents and incidents.
  • Ability to travel approximately 60% for customer visits, internal meetings, and conferences.
  • Ability to operate a motor vehicle.
  • Ability to obtain all required industry credentials and certifications.

Nice To Haves

  • Retail pharmacy experience.
  • At least 2 years of strategic account management experience.
  • PharmD.
  • Demonstrated record of consistent sales and growth success.
  • High degree of learning agility.
  • Knowledge of product adoption and expansion processes within large retail pharmacy chains, market dynamics, and reimbursement concepts; local market-area knowledge preferred.
  • Ability to cultivate networks and relationships across internal functions and organizational boundaries to achieve objectives.
  • Experience developing and managing a range of accounts and call targets to drive execution and follow-through.
  • Excellent oral, written, virtual communication, and presentation skills.
  • Ability to drive business results and identify opportunities and strategies through strategic thinking and business planning.
  • Understanding of organizational and strategic objectives, with mastery of selling skills including marketplace and account-based selling.

Responsibilities

  • Achieve sales targets and own and manage relationships for assigned accounts and call targets.
  • Maintain top-to-bottom vertical ownership of headquarters and field-based retail leaders, as well as associated sites, within designated banners.
  • Understand market dynamics and customer business models to identify opportunities and develop account strategies and tactics.
  • Develop relationships with stakeholders who influence national, regional, and district decision-making.
  • Use top-down and bottom-up account management to influence purchasing outcomes for VaxServe.
  • Partner with the Retail Immunization Program Lead and Retail Director of National Accounts to execute sales and marketing strategies that increase vaccination and product adoption.
  • Provide quarterly business updates and performance assessments to leadership.
  • Develop and communicate account plans and monitor progress against them.
  • Maintain accurate and current customer records and interactions in customer account management systems.
  • Collaborate with peers and partners across Sales, Marketing, Operations, Analytics, Finance, and other functions to support business results.
  • Apply proactive business development, marketing insights, and customer observations to drive sales and build customer relationships.
  • Execute marketing strategy across the portfolio of products and disease states.

Benefits

  • Mentoring and international mobility programs, with opportunities to grow across four continents.
  • Health and wellbeing benefits, including high-quality healthcare and prevention and wellness programs.
  • At least 14 weeks of gender-neutral parental leave.
  • Thoughtful rewards package recognizing employee contributions.
  • Potential eligibility to participate in company employee benefit programs.
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