Key Account Executive

Maxinsights•Santa Clara, CA

About The Position

As a Key Account Executive, you will be a critical member of the commercial team, helping build the enterprise sales motion from the ground up. You will own and expand relationships with strategic customers—companies building the future of physical AI, robotics, and advanced automation—and help them use specialized data solutions to accelerate their products and research. This is a high-impact role for a commercially driven, technically curious operator who thrives in an early-stage environment. The position combines strategic account management, consultative selling, and hands-on deal execution, working directly with senior business leaders, technical teams, and internal Product, Engineering, and Operations teams. The role offers the opportunity to help build the commercial engine behind a company shaping the future of Physical AI, work with companies in robotics and AI, influence how the company serves evolving data needs, and contribute to enterprise growth strategy.

Requirements

At least 3 years of experience in enterprise sales, strategic account management, business development, or a related commercial role, ideally within AI, robotics, physical AI, developer infrastructure, or other technical products and services.
Ability to understand complex technical concepts, including AI/ML, data pipelines, model development, or robotics, and communicate them effectively to technical and business audiences.
Demonstrated ability to navigate complex organizations, build multi-threaded relationships, manage long sales cycles, and close high-value enterprise deals.
Exceptional written, verbal, and presentation skills, with the executive presence to engage senior technical and business leaders.
Self-motivated and organized, with the ability to independently drive opportunities forward in a fast-moving environment.
Comfort operating with ambiguity, building processes from scratch, and adapting as the company, product, and market evolve.

Nice To Haves

Experience selling into robotics, AI, autonomous systems, manufacturing, or advanced technology companies.
Existing relationships with enterprise decision-makers or technical leaders in the robotics and AI ecosystem.
Experience selling data, AI infrastructure, model training, or other highly technical products or services.
Track record of managing and expanding strategic enterprise accounts.
Experience at an early-stage or high-growth startup where you helped build the commercial function from the ground up.

Responsibilities

Build trusted, long-term relationships with senior decision-makers, technical leaders, and other key stakeholders across strategic enterprise accounts.
Own the customer lifecycle from initial engagement and onboarding through expansion and renewal; identify new use cases, opportunities, and stakeholders to grow account value.
Understand customers’ technical and business challenges and translate their needs into tailored data solutions.
Own complex commercial processes end-to-end, including opportunity development, pricing, negotiation, procurement, contracting, and closing.
Represent the voice of the customer internally and partner with Product, Engineering, and Operations to translate customer needs and feedback into product and service improvements.
Help establish and refine the enterprise sales playbook, processes, and best practices as the company scales.
Coordinate internal teams to provide a high-quality customer experience and move opportunities efficiently from initial conversation to closed revenue.