Retail Key Account Executive

Sanofi•Atlanta, GA
•Remote

About The Position

The Key Account Executive – Retail has full account responsibility and business ownership for assigned retail pharmacy accounts, establishing and growing VaxServe sales. The role builds effective working relationships with designated leaders across retail banners and provides complete vertical ownership of assigned field-based division, region, and district leaders. The position also works with the Retail Director of National Accounts to support national initiatives within designated retail pharmacy banners. It requires expertise in brand and segment strategy, product launches, and operational processes, and independent execution with minimal supervision, with support from the Retail Immunization Program Lead and/or an assigned mentor for executive-level customer engagements. This is a field-based, remote U.S. role requiring approximately 60% travel. The position develops and manages strategic partnerships with complex retail pharmacy customers, which may include chains, mass merchants, and grocers. It anticipates business needs and supports customers through immunization programs, business solutions, and marketing and brand initiatives. The Key Account Executive uses business development, marketing insights, and customer knowledge to drive sales and relationships, and applies segment expertise and marketing strategy across products and disease states. The role is accountable for sales and marketing objectives and for growing vaccination and product adoption across assigned accounts and call targets.

Requirements

  • Bachelor’s degree from an accredited institution.
  • At least 3 years of life sciences sales experience.
  • Knowledge of the retail pharmacy landscape within the designated territory.
  • Demonstrated track record of consistent sales and growth success.
  • Demonstrated high learning agility.
  • Knowledge of product adoption and expansion processes within large retail pharmacy chains, market dynamics, and reimbursement concepts.
  • Ability to build networks and relationships across internal functions and organizational boundaries to achieve objectives.
  • Experience developing and managing a range of accounts or call targets to drive execution and follow-through.
  • Excellent oral, written, virtual communication, and presentation skills.
  • Ability to drive business results and identify opportunities and strategies through strategic thinking and business planning.
  • Understanding of organizational and strategic objectives, with mastery of marketplace and account-based selling skills.
  • Ability to travel approximately 60% for customer visits, internal meetings, and conferences.
  • Ability to operate a motor vehicle and maintain an acceptable driving record regarding accidents and incidents; completion of fleet safety training is required.
  • Ability to obtain all required industry credentials and certifications.

Nice To Haves

  • Pharm.D. degree preferred.
  • Retail pharmacy experience preferred.
  • At least 2 years of strategic account management experience preferred.
  • Knowledge of reimbursement concepts in the local market area preferred.

Responsibilities

  • Achieve sales targets and own and manage relationships for assigned accounts and call targets.
  • Maintain top-to-bottom vertical ownership of headquarters and field-based retail leaders and associated sites within designated banners.
  • Understand market dynamics and customer business models to identify opportunities and develop account strategies and tactics.
  • Develop relationships with stakeholders who influence national, regional, and district decisions.
  • Manage accounts from the top down and bottom up to influence purchasing outcomes for VaxServe.
  • Partner with the Retail Immunization Program Lead and Retail Director of National Accounts to execute sales and marketing strategies that increase vaccination and product adoption.
  • Provide quarterly business updates and performance assessments to leadership.
  • Develop and communicate account plans and monitor progress against them.
  • Maintain accurate, up-to-date customer records and interactions in customer account management systems.
  • Collaborate with peers and business partners across functions, including Sales, Marketing, Operations, Analytics, and Finance.
  • Execute marketing strategy across the product and disease-state portfolio and apply segment expertise.

Benefits

  • Health and wellbeing benefits, including high-quality healthcare and prevention and wellness programs.
  • At least 14 weeks of gender-neutral parental leave.
  • Mentoring and international mobility programs, with opportunities to grow across four continents.
  • Employee benefit programs; additional benefits information is available through the company.
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