Yankee Candle Retail-Interim 2nd Assistant-Albuquerque,NM

Newell Brands•Albuquerque, NM
•Onsite

About The Position

The Retail Interim 2nd Assistant Manager supports the Store Manager in delivering an exceptional employee and guest experience and driving profitable sales growth. This role is for an interim/seasonal basis and supports team development, guest experience, store operations, inventory management, expense control, safety, and loss prevention. The position is based in a retail store and reports to the Store Manager.

Requirements

  • High school completion or equivalent GED.
  • Proven experience in a retail management role; two years of experience is preferred.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in retail software and Microsoft Office.
  • Strong analytical skills.
  • Solution-oriented.
  • Ability to work in a fragrance-filled environment.
  • Ability to work flexible hours, including weekends and holidays.

Nice To Haves

  • Two years of retail management experience.

Responsibilities

  • Assist in building a high-performing team that represents Newell Brand Values.
  • Assist with effective onboarding and ongoing development of team members.
  • Recognize and address positive and negative HR-related situations through performance management.
  • Coach team members and foster a positive work environment.
  • Help create a store environment focused on exceptional guest experience, sales results, and a safe, inviting shopping and working experience.
  • Deliver an emotionally engaging guest experience by understanding guest needs, sharing product knowledge, and making emotional connections.
  • Implement company selling strategies, coach selling behaviors, and maximize the Guest Sales Leader role to support sales.
  • Drive guest loyalty through the Rewards Loyalty program, Key Performance Indicators (KPIs), Best Guest communication, and Grass Roots Marketing.
  • Build lasting customer relationships to enhance loyalty.
  • Maintain store appearance by executing company visual standards, plan-o-grams, planning, visual maintenance, signage, and store cleanliness.
  • Assist in analyzing the business and creating action plans for effective execution of operational activities.
  • Ensure clear and effective team communication that creates understanding and alignment.
  • Support inventory management activities and control expenses.
  • Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics.
  • Achieve or exceed KPI goals through strategic planning, effective execution, and continuous performance improvement.
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