Yankee Candle Retail-Seasonal 2nd Assistant- Louisville, KY
About The Position
The 2nd Assistant Manager supports the Store Manager in delivering an exceptional employee and guest experience and driving profitable sales growth. This position is interim/seasonal and is based in a Yankee Candle retail store in Louisville, Kentucky. The role helps build and develop a high-performing team, provides coaching, and supports a positive work environment. It contributes to an engaging guest experience, sales performance, customer loyalty, store presentation, and safe shopping and working conditions. The position also supports business analysis, operational planning, inventory management, expense control, communication, safety, and loss prevention while working toward or exceeding KPI goals.
Requirements
- High school completion or equivalent GED.
- Strong leadership and team-management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in retail software and Microsoft Office.
- Strong analytical skills.
- Solution-oriented approach.
- Ability to work in a fragrance-filled environment.
- Ability to work flexible hours, including weekends and holidays.
Nice To Haves
- Two years of experience in a retail management role is preferred.
Responsibilities
- Assist in building a high-performing team that reflects Newell Brand Values.
- Assist with onboarding and ongoing team-member development.
- Recognize and address positive and negative HR-related situations through performance management.
- Coach team members and foster a positive work environment.
- Help create a store environment that delivers an exceptional guest experience, drives sales, and maintains a safe and inviting shopping and working environment.
- Understand guest needs, apply product knowledge, and make emotional connections with guests.
- Implement company selling strategies, coach selling behaviors, and maximize the Guest Sales Leader role to increase sales potential.
- Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
- Build lasting customer relationships to enhance loyalty.
- Maintain store appearance by executing plan-o-grams, planning effectively, maintaining visual standards and signage, and keeping the store clean.
- Assist in analyzing the business and creating action plans for effective execution of operational activities.
- Ensure clear and effective team communication that creates understanding and alignment.
- Support inventory management and control expenses.
- Incorporate safety and loss-prevention measures into daily activities and follow company policies and the Code of Ethics.
- Achieve or exceed KPI goals through strategic planning, effective execution, and continuous performance improvement.
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What This Job Offers
Career Level
Manager
Education Level
High school or GED
