Yankee Candle Retail-2nd Assistant Manager-Louisville, KY

Newell Brands•Louisville, KY

6d•Onsite

About The Position

The Yankee Candle Retail 2nd Assistant Manager supports the Store Manager in delivering an exceptional employee and guest experience and driving profitable sales growth. The role contributes to team development, guest service and loyalty, store presentation, operational execution, inventory management, expense control, and achievement of key performance indicators. The position is based in a retail store and requires working in a fragrance-filled environment, with flexible hours that may include weekends and holidays.

Requirements

High school completion or equivalent GED.
Proven experience in a retail management role.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in retail software and Microsoft Office.
Strong analytical skills.
Solution-oriented approach.
Ability to work in a fragrance-filled environment.
Ability to work flexible hours, including weekends and holidays.

Nice To Haves

Two years of retail management experience preferred.

Responsibilities

Assist in building a high-performing team that represents Newell Brand Values.
Contribute to effective onboarding and ongoing development of team members.
Recognize and address positive and negative HR-related situations through performance management.
Help motivate, inspire, and retain top talent.
Provide coaching and foster a positive work environment.
Help create a store environment focused on exceptional guest experience, sales results, and a safe, inviting shopping and working experience.
Deliver an emotionally engaging guest experience by understanding guest needs, applying product knowledge, and making emotional connections.
Maximize sales by implementing company selling strategies, coaching selling behaviors, and maximizing the Guest Sales Leader role.
Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
Build lasting customer relationships to enhance loyalty.
Maintain store appearance by executing visual standards, plan-o-grams, planning, visual maintenance, signage, and store cleanliness.
Assist in analyzing the business and creating action plans for effective execution of operational activities.
Help identify root causes and create action plans that drive results.
Ensure clear and effective team communication that creates understanding and alignment.
Support inventory management activities and control expenses.
Incorporate safety and loss prevention into daily activities and follow company policies and the Code of Ethics.
Achieve or exceed KPI goals through strategic planning, effective execution, and continuous performance improvement.