Yankee Candle Retail-2nd Assistant Manager-Knoxville, TN

Newell Brands•Knoxville, TN

1d•Onsite

About The Position

The Yankee Candle Retail 2nd Assistant Manager supports the Store Manager in delivering an exceptional employee and guest experience and driving profitable top-line sales growth. The role contributes to developing and retaining a high-performing team, creating an engaging guest experience, maintaining store standards, and achieving sales and operational goals. It also supports analysis and planning, inventory management, expense control, safety, and loss prevention.

Requirements

High school completion or equivalent GED.
Proven experience in a retail management role; 2 years preferred.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in retail software and Microsoft Office.
Strong analytical skills.
Solution-oriented approach.
Ability to work in a fragrance-filled environment.
Ability to work flexible hours, including weekends and holidays.

Nice To Haves

Two years of retail management experience preferred.

Responsibilities

Assist in building a high-performing team that represents Newell Brand Values.
Contribute to effective onboarding and ongoing development of team members.
Recognize and address positive and negative HR-related situations through performance management.
Help motivate, inspire, and retain top talent; provide coaching and foster a positive work environment.
Contribute to a store environment focused on exceptional guest experience, sales results, and a safe, inviting shopping and working experience.
Deliver an emotionally engaging guest experience by understanding guest needs, using product knowledge, and making emotional connections.
Implement company selling strategies, coach selling behaviors, and maximize the Guest Sales Leader role to grow sales.
Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
Build lasting customer relationships to enhance loyalty.
Maintain store appearance by implementing company visual standards, including plan-o-grams, planning, visual maintenance, signage, and cleanliness.
Assist in analyzing the business and creating action plans for effective execution of operational activities.
Help identify root causes and create effective action plans that drive results.
Ensure clear and effective team communication that creates understanding and alignment.
Support inventory management activities and control expenses.
Apply safety and loss prevention measures in daily activities and follow company policies and the Code of Ethics.
Achieve or exceed KPI goals through strategic planning, effective execution, and continuous performance improvement.