Yankee Candle Retail-2nd Assistant Manager- Albuquerque, NM

Newell Brands•Albuquerque, NM
•Onsite

About The Position

The Yankee Candle Retail 2nd Assistant Manager supports the Store Manager in delivering an exceptional employee and guest experience and driving profitable top-line sales growth. The role helps build and develop a high-performing team, provides coaching, and fosters a positive work environment. It also contributes to guest loyalty, sales performance, store presentation, operational execution, inventory management, expense control, safety, and loss prevention.

Requirements

  • High school completion or equivalent GED.
  • Proven experience in a retail management role; 2 years preferred.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in retail software and Microsoft Office.
  • Strong analytical skills.
  • Solution-oriented approach.
  • Ability to work in a fragrance-filled environment.
  • Ability to work flexible hours, including weekends and holidays.

Nice To Haves

  • Two years of retail management experience preferred.

Responsibilities

  • Assist in building a high-performing team that represents Newell Brand Values.
  • Contribute to effective onboarding and ongoing team-member development.
  • Recognize and address positive and negative HR-related situations through performance management.
  • Help motivate, inspire, and retain top talent; provide coaching and foster a positive work environment.
  • Help create a store environment that delivers an exceptional guest experience, drives sales, and maintains a safe and inviting shopping and working environment.
  • Deliver an emotionally engaging guest experience by understanding guest needs, applying product knowledge, and making emotional connections.
  • Maximize sales potential by implementing company selling strategies, coaching selling behaviors, and maximizing the Guest Sales Leader role.
  • Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
  • Build lasting customer relationships to enhance loyalty.
  • Maintain store appearance by executing visual standards, plan-o-grams, planning, visual maintenance, signage, and store cleanliness.
  • Assist in analyzing the business and creating action plans for effective operational execution.
  • Help identify root causes and create action plans that drive results.
  • Ensure clear and effective team communication that creates understanding and alignment.
  • Support inventory management and expense control.
  • Incorporate safety and loss-prevention measures into daily activities and follow company policies and the Code of Ethics.
  • Achieve or exceed KPI goals through strategic planning, effective execution, and continuous performance improvement.
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