Retail Human Resources Intern - Summer 2027
About The Position
The Retail Human Resources Internship at Hy-Vee offers hands-on experience with human resources in a retail store. During the 10-week program, the intern completes self-paced learning modules and immersive training in an assigned store, developing skills in recruiting, employee relations, scheduling, and related areas while working alongside an experienced management team. The position is intended for someone currently pursuing a degree in human resources or a related field. The intern supports employee-related processes and customer service, handles confidential employee information with discretion, and may assist in other store areas and special projects. The role is performed in a fast-paced retail store environment. Direction and support come from the Store Director, Store Manager, and HR Manager; the position indirectly reports to the Talent Supervisor.
Requirements
- Currently pursuing a degree in an applicable field.
- Communicate clearly and professionally, both verbally and in writing, with employees and customers.
- Build relationships and interact with people in a friendly, professional manner.
- Use logical thinking to solve problems and identify practical solutions.
- Work comfortably with computer systems, including word processing, spreadsheets, and email applications.
Responsibilities
- Complete the Retail Human Resources Activity Book within the 10-week program.
- Assist with employee performance reviews, employee relations issues, scheduling, benefits, and wage-related matters.
- Learn recruiting and retention programs and assist with coordinating employee transfers between stores.
- Support the hiring process, including interviewing and placement for specified positions.
- Assist with new employee orientations and training.
- Help schedule employees, honor time-off requests, and arrange coverage for call-ins.
- Handle customer complaints and assist with follow-up and thank-you correspondence.
- Provide outstanding customer service by greeting customers, learning their names, and helping make each visit positive.
- Help customers find products, reach items, and carry heavy purchases.
- Attend weekly staff meetings and assistant manager meetings.
- Answer phone calls and provide friendly, helpful service to customers.
- Handle confidential employee records and sensitive information with strict discretion.
- Comply with Hy-Vee's dress code, hygiene standards, and company policies.
- Assist in other store areas and take on special projects as needed.
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What This Job Offers
Career Level
Intern
