Sales Associate - Guest Experience Specialist

Bob's Discount Furniture•Chula Vista, CA

About The Position

Retail Guest Experience Sales Specialists help drive Bob’s Discount Furniture’s success and expansion by helping customers bring their home design ideas to life. The role delivers customer service in a low-pressure, gimmick-free sales environment and calls for strong customer service and interpersonal skills, an interest in working with people, and enthusiasm for sales and home décor. The position is available as full-time or part-time. Bob’s describes its workplace as supportive, fun, team-oriented, inclusive, and focused on skills-based hiring and career growth.

Requirements

  • Energetic and self-motivated, with strong interpersonal skills.
  • Basic computer proficiency.
  • Must be at least 18 years old.
  • Ability to work a flexible retail schedule, including weekends and holidays.
  • Ability to stand for long periods and move throughout the showroom.
  • Must be able to lift and move up to 50 lbs as needed.

Nice To Haves

  • Previous retail or commission-based sales experience.
  • Bilingual communication skills.
  • Passion for home design and interior décor.
  • Experience with customer relationship management tools or systems.

Responsibilities

  • Engage customers, listen actively, and help them with their home design needs.
  • Build customer relationships and follow up with clients.
  • Use consultative selling and product knowledge to support customers.
  • Collaborate and communicate with the team.
  • Use digital tools and point-of-sale systems.
  • Work toward goals, solve problems, and manage time and organizational responsibilities.
  • Work a flexible retail schedule, including weekends and holidays.

Benefits

  • Hourly advance/draw versus commission pay structure.
  • Medical, dental, and vision coverage.
  • Employer-paid and voluntary life insurance options.
  • 401(k) Profit Sharing Plan with generous match.
  • Paid time off, including vacation, sick days, holidays, and birthday.
  • Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand).
  • Exclusive employee discounts.
  • Flexible retail schedules, including evenings, weekends, and holidays.
  • Tuition reimbursement and professional development opportunities.
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